Ensuring a Continuum of Care: From One Nurse to Another

Elizabeth is an RN and private duty nurse focused on helping patients feel their best. When she needed care herself, however, her insurance denied coverage for a follow-up breast ultrasound—forcing Elizabeth to consider skipping the test altogether. Luckily, a fellow nurse introduced her to MDsave, and she got the care she needed for 1/5th of the cost! Now, she’s spreading the word to her own patients.

Meet Elizabeth 

“I’m in Knoxville, Tennessee. I live about an hour, maybe an hour and a half out from the Smokies. I’m an RN, and I work part-time in a hospital, at Tennova North Knoxville. I’m also a private duty nurse with little pediatric patients—they’re very sweet! I got my LPN in 2006, and then I went back in 2015 and got my RN, so I've been an RN since 2015 and I love it.”

Finding MDsave

“My insurance now is through my private duty job, and it is not good; that's why I ended up going with MDsave. My insurance paid for the first [mammogram] that I had done, but they refused the second [procedure]—which is not right! And so I wasn't going to have the follow-up test, which is so important. Then, the nurse at the Mammogram Center called me and suggested MDsave. 

I had given up on having the [breast] ultrasound I needed. I’d said, ‘Well, it is what it is! I’ll just let it go and hope for the best.’ But then the nurse told me about MDsave, so I’ve got her to thank. I had no idea [MDsave] existed. If it hadn't been for MDsave, I would not have been able to get that ultrasound.”

Feels Better Already

“I didn’t know if I would be eligible to use [MDsave], since I do have insurance (even though my insurance is bad!). I called the number [for MDsave’s Healthcare Support Team] and the lady on the phone was very helpful. She did really well explaining everything, and she told me that I’d be able to use [MDsave] instead of my insurance. It gave me peace of mind! I originally would've been paying between $800 and $1,000, but I paid $147 with MDsave. Everything went so well, so smoothly—not one problem at all. [MDsave] helped me out a lot—it’s awesome.”

Spreading the Word

“In my private duty job, most of the kids I see are on TennCare or some sort of coverage where they don’t need to worry about the costs. In the hospital, though, I see [uninsured patients, and a need for MDsave] a lot. I work the night shift, so those on the day shift really do more of the advising about insurance. But I do run into [patients without coverage] on the night shift every now and then, and I’ll definitely recommend [MDsave] to them. It’s an awesome service; if I personally ever have to have another procedure or screening done, I’ll be using MDsave.”